KitchenAid Appliance Repair in Shrewsbury, MA
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KitchenAid Appliance Repair in Franklin, Massachusetts, Appliance Repair Pros
KitchenAid Appliance Repair in Franklin, Massachusetts is a service tailored to the specific needs of premium kitchen equipment. At Appliance Repair Pros we assist homeowners in Franklin and the surrounding communities of Bellingham, Norfolk, Sheldonville, and Wrentham who have invested in the performance and style of KitchenAid major appliances. While the brand is famous for its stand mixers, we focus exclusively on the heavy-duty major appliances that power your home: refrigerators, dishwashers, double wall ovens, and ranges. Whether you have a sleek black stainless suite or a professional-style dual fuel range we understand the advanced components that make these units perform.
Our technicians approach every service call with a commitment to protecting your investment. KitchenAid appliances often feature specialized “Even-Heat” systems and complex rack mechanics that require a delicate touch. We use specialized testing equipment to check control boards, convection fans, and sealed systems to find the root cause of the failure. We also treat your home with absolute respect by using floor protection and keeping our work area tidy. If you need a knowledgeable technician to restore your KitchenAid kitchen to full function we are ready to help. Contact us today.
KitchenAid Appliances We Service in Franklin
KitchenAid is the premium arm of the Whirlpool corporation known for robust engineering and quiet operation. We provide expert repair services for the full lineup of major residential appliances found in Franklin homes.
Common KitchenAid appliances we repair
- Refrigerators (Multi-door, French door, Side-by-Side, Built-in)
- Dishwashers (with FreeFlex third racks and ProWash cycles)
- Wall Ovens (Single, Double, Combination Microwave)
- Ranges (Commercial style, Slide-in, Downdraft)
- Cooktops (Induction, Gas, Electric Radiant)
- Ice Makers (Under-counter clear ice machines)
- Microwaves (Built-in drawer and Hood combinations)
What makes KitchenAid repairs different
- Preserva Food Care Systems in fridges
- Clean Water Wash micro-filtration in dishwashers
- Even-Heat True Convection blowers
- SatinGlide rack adjustments
- PrintShield finishes requiring care
- AquaLift self-cleaning technology
- Dual fuel ignition systems
Why Homeowners Choose Appliance Repair Pros for KitchenAid Repairs
Brand specific diagnostics and correct root cause testing
KitchenAid appliances share some DNA with Whirlpool but often use upgraded components like variable speed compressors and specific electronic control boards. A generic diagnosis often misses the nuances of these premium units. We know how to navigate the specific user interface menus to access error history and test individual loads like convection elements and diverter motors.
Experience across Commercial-Style and Architect Series
We understand the difference between the standard residential line and the heavy-duty commercial-style ranges. We know that the commercial-style units often require testing of high-BTU burners and dual-flame rings. We are familiar with the specific venting requirements of downdraft ranges often found in island installations in Franklin.
Respect for the home and clean work habits
We treat your home in Franklin or Norfolk with the same care we would want in our own. We use protective mats for our tools and wear boot covers when entering your living space. We never leave a mess behind. Whether we are pulling out a built-in fridge or disassembling a dishwasher door we keep the area organized and safe.
Dependable scheduling and clear communication
We know you cannot wait weeks for a working oven before a holiday. We strive to offer appointment times that fit your busy schedule. We call when we are on the way so you aren’t stuck waiting by the door. Our goal is to minimize the downtime of your appliance so you can get back to cooking.
Service area focus in Franklin and nearby areas
We are a local business focused on Franklin, Bellingham, Norfolk, and Wrentham. We understand the local housing stock including the specific water hardness issues in Sheldonville that can affect KitchenAid dishwasher performance and ice clarity.
Common Problems We Fix in KitchenAid Appliances
Dishwasher top rack falling or loose
This is the number one mechanical issue we see. The adjuster mechanism on the upper rack is made of plastic and metal parts that fatigue over time causing the rack to drop or jam.
Likely causes
- Broken plastic adjuster housing
- Metal track bent
- Wheel axle failure
How we diagnose it
We visually inspect the rack adjusters. If the plastic tabs are snapped or the rack sits unevenly the adjuster assembly has failed. We replace these with upgraded metal-reinforced kits when available to prevent recurrence.
What you can do right now
If the rack is falling inspect the side clips. If they are broken remove the top rack carefully to prevent further damage to the inner tub walls until we can repair it.
Refrigerator lights on but not cooling
If your KitchenAid fridge is warm but the lights work it is usually a failure in the cooling loop or the defrost system.
Likely causes
- Failed start relay on compressor
- Inverter board failure (variable speed models)
- Defrost thermostat stuck open
- Condenser fan motor failure
How we diagnose it
We check the compressor to see if it is vibrating. If it tries to start and clicks off the relay is bad. If it runs but offers no cooling we check for a sealed system leak. We also test the inverter board output on newer models.
What you can do right now
Clean the condenser coils under the fridge. Dust buildup is a major cause of compressor overheating and failure.
Oven cooling fan runs constantly or is noisy
KitchenAid ovens have a cooling fan that protects the electronics. If this fan fails or the sensor governing it fails the oven may lock up or be very noisy.
Likely causes
- Thermal sensor failure
- Cooling fan bearing wear
- Control board relay stuck
How we diagnose it
We test the thermal sensor resistance. If the sensor reads “hot” even when the oven is cold the fan will never turn off. We also inspect the fan blades for obstructions.
What you can do right now
If the fan has been running for hours after the oven is cold turn off the breaker to stop it and call for service. The fan motor will eventually burn out if left running.
Dishwasher not cleaning (Food particles left)
KitchenAid dishwashers use a specialized filter and chopper system. If the water isn’t circulating with force dishes won’t get clean.
Likely causes
- Clogged micro-filter
- Failed food chopper blade
- Diverter motor failure
- Wash pump impeller damage
How we diagnose it
We listen to the wash motor. If it surges or sounds weak it may be failing. We inspect the filter screen at the bottom. On models with a diverter valve we test if it is correctly switching water between the racks.
What you can do right now
Remove the bottom rack and check the circular filter assembly. If it is coated in grease or calcium clean it thoroughly in the sink.
Control panel buttons not responding
KitchenAid interface ribbons can become sensitive to moisture or heat causing buttons to become unresponsive.
Likely causes
- User interface (UI) board failure
- Ribbon cable corrosion
- Control lock activated
How we diagnose it
We first ensure the “Control Lock” feature isn’t on. We then test the ribbon cable for continuity. If specific buttons are dead while others work the membrane switch usually needs replacement.
What you can do right now
Hold the “Control Lock” button for 3 seconds to see if the panel unlocks. If not, try flipping the breaker for one minute to reset the processor.
Ice maker producing hollow or small cubes
This usually indicates a water supply issue or a failing thermostat in the ice maker mold.
Likely causes
- Clogged water filter
- Low water pressure from house supply
- Ice maker module timer failure
How we diagnose it
We remove the filter and install a bypass plug to see if flow improves. We check the fill time on the ice maker. If it fills for the correct time but volume is low the valve or supply line is restricted.
What you can do right now
Replace your water filter if it is older than 6 months. Old filters restrict flow significantly.
Our KitchenAid Repair Services by Appliance Type
KitchenAid refrigerator and freezer repair
KitchenAid fridges are complex with features like Preserva food care which uses two evaporators. We fix cooling issues, excessive frost, and board failures. We are experts in the built-in models that require careful extraction for service.
Symptoms we commonly fix
- Freezer cold fridge warm
- Ice maker leaking into bin
- Interior lights flickering
- PO (Power Outage) code persistent
- Drawer UI controls not working
- Condensation between doors
How we approach the repair
We check the thermistors in each compartment. We also verify the operation of the pantry drawer which has its own heater and fan system in many French door models.
KitchenAid dishwasher repair
KitchenAid dishwashers are known for being whisper quiet which means you might not hear if a pump is struggling. We fix cleaning issues, leaks from the diverter seal, and rack failures.
Symptoms we commonly fix
- Dishes wet at end of cycle
- Top rack adjuster broken
- Leaking from motor area
- Clean light blinking (heating error)
- Grinding noise during drain
How we approach the repair
We run the diagnostic cycle to check the thermistor and heating element. The “Clean” light blinking 7 times indicates a heater failure which we can pinpoint quickly.
KitchenAid oven range and cooktop repair
We service gas, electric, and dual fuel units. We replace hidden bake elements, calibrate convection fans, and fix ignition issues on high-BTU burners.
Symptoms we commonly fix
- Oven takes too long to preheat
- Convection fan noise
- Burner clicking but not lighting
- Self-clean latch stuck
- Touchpad unresponsive
How we approach the repair
We test the resistance of the hidden bake element. On dual fuel ranges we check both the gas supply/ignition and the 240V electric circuit for the oven.
KitchenAid microwave repair
We service built-in microwave drawers and combination wall oven units. We fix door switches, magnetrons, and turntable motors.
Symptoms we commonly fix
- No heat but runs
- Drawer opens then closes immediately
- Sparks (arcing) inside
- Display dead
- Fan stuck on
How we approach the repair
For microwave drawers we check the rail mechanism and the sensors that tell the unit if the drawer is closed. We also test the high voltage system safely.
KitchenAid ice maker repair
We service the dedicated under-counter ice machines often found in wet bars. These require regular cleaning and maintenance to produce clear ice.
Symptoms we commonly fix
- Ice slab not breaking into cubes
- Machine running but no ice
- Water leaking inside bin
- Loud squealing noise (circulation pump)
How we approach the repair
We descale the evaporator plate and check the thickness sensor. Often these machines just need a deep professional cleaning to restore function.
Brand Notes for Commercial-Style and Built-In Series
KitchenAid Commercial-Style service and repair
The commercial-style ranges bring restaurant power to the home. These units feature heavy cast iron grates and high-output burners. They often use electronic spark modules rather than glow bars.
Common service situations with these models
- Simmer burner adjustment
- Spark module failure
- Convection fan vibration
- Door hinge spring tension
We carry the specialized tools needed to calibrate the air shutters on these burners for a clean blue flame.
KitchenAid Built-In Refrigerator service and repair
Built-in fridges are massive units that are often panel-ready. Servicing them requires accessing the compressor at the top of the unit.
Common service situations with these models
- Top-side condenser cleaning
- Vacuum seal failure
- Ice maker auger motor failure
- Inverter board replacement
We treat the cabinetry surrounding these units with extreme care as they are fitted precisely into the wall.
Understanding Common KitchenAid Error Codes and Warnings
KitchenAid codes help point us in the right direction. Here are common ones we see.
- F2 E1 (Oven): Keypad cable disconnected or shorted.
- F9 (Oven): Door latch failure. The oven cannot lock for self-clean.
- Clean Light Blinking 7 Times (Dishwasher): Heater fault. The water didn’t get hot enough.
- PO (Fridge): Power Outage. The unit lost power. Confirm reset.
- F1 (Fridge): Ice maker thermistor fault.
- F5 (Range): Latch switch failure.
- LOC (All): Control Lock is active.
Maintenance Tips for KitchenAid Owners in Franklin
KitchenAid appliances are built to last but benefit from care. Here are tips for local homeowners.
- Use Rinse Aid: KitchenAid dishwashers dry best with rinse aid. It helps water sheet off the dishes and prevents spotting.
- Clean the dishwasher filter: The Clean Water Wash system has a filter at the bottom. Rinse it monthly.
- Polish the PrintShield: Use a mild cleaner on PrintShield finishes. Do not use abrasive sponges or it will ruin the coating.
- Run the disposal: If your dishwasher drains into the disposal run it before starting the dishwasher to clear the path.
- Clean fridge coils: Vacuum the toe kick area or top panel (built-ins) yearly to keep the compressor happy.
- Calibrate the oven: If you feel the oven is cooking hot or cold refer to your manual to adjust the temperature offset or ask us to do it during a service call.
- Descale the ice maker: For under-counter ice machines run a cleaning cycle with nickel-safe cleaner every 6 months.
Serving Franklin and Nearby Areas
We are a local business dedicated to serving Franklin and the surrounding towns. We provide KitchenAid appliance repair to the following locations:
- Franklin
- Bellingham
- Norfolk
- Wrentham
- Sheldonville
- City Mills
- Unionville
Zip codes we serve: 02038, 02019, 02056, 02093, 02070
Frequently Asked Questions About KitchenAid Appliance Repair
Do you repair KitchenAid stand mixers?
No we specialize in major home appliances like refrigerators, ovens, and dishwashers. We do not repair small countertop appliances like mixers or toasters.
Why is my KitchenAid dishwasher not drying properly?
KitchenAid units rely on a heating element and a fan. If the element fails or the rinse aid is empty drying performance drops. We can test the element to see if it has burned out.
Is it worth repairing a 10 year old KitchenAid refrigerator?
KitchenAid fridges hold their value well. If the issue is a board, fan, or ice maker it is usually worth fixing. If the sealed system (compressor) has failed we can help you weigh the cost against a new premium unit.
My oven door is locked and won’t open?
This often happens after a self-clean cycle if the temperature sensor fails or the latch motor jams. We can manually release the door and replace the faulty component.
Do you carry KitchenAid parts?
Yes we stock common parts like dishwasher rack adjusters, oven igniters, and thermal fuses. We aim to complete the repair in one trip whenever possible.
Why is my fridge making a rattling noise?
This is often the condensate pan rattling or the compressor tubing vibrating against the cabinet. It can also be a fan blade hitting ice. We can quiet these noises down.
Is there a KitchenAid repair tech near me?
Yes if you are in Franklin, Bellingham, Norfolk, or Wrentham we are your local KitchenAid specialists. We are nearby and ready to help.
Conclusion
KitchenAid appliances are the centerpiece of a beautiful kitchen. At Appliance Repair Pros we are dedicated to keeping them functioning as good as they look. Whether you have a dishwasher with a broken rack or an oven that won’t hold temperature our team has the technical know-how to fix it right. We respect your time and your home. Contact us today to schedule your service.